Pikes Peak Alpine School Payment and Cancellation Policy
PAYMENT & DEPOSIT:
- We accept major credit cards, cash, and checks made payable to Pikes Peak Alpine School.
- Upon registration request, we will contact you to confirm the details of the trip. A deposit of 50% is required to secure your trip. The remaining balance is due 14 days prior to the start of the trip.
- We require full payment at the time of booking for AIARE Courses, AMGA SPI training and assessments, public courses, 1/2 Day trips, and all trips booked within 14 days of activity.
At minimum, a 10% administrative fee will be collected on all cancelled private trips and spaces reserved in public courses.
Cancellations made more than 30 days prior to the trip/course date are eligible for a reschedule or a refund less a 10% administrative fee.
For cancellations made within 30-15 days of the trip/course date, the deposit or half of the course fee is non-refundable.
For cancellations made within 14 days of the trip/course, the trip/course fee is non-refundable.
“No shows” are non-refundable and no reschedule option is available.
Red Rock (Nevada), Rocky Mountain National Park, and WA/North Cascades National Park trips are only refundable up to 45 days from the start date, less a 10% administrative fee.
Barr Camp, van shuttle, and cog train fees are non-refundable.
WEATHER CANCELLATIONS: Weather is an inherent part of the mountain environment and we may experience conditions that you do not consider ideal. As professional mountain guides and risk managers, weather is one of many objective hazards that we account for in our trip planning. If your guide determines that the weather is permissible and you instead wish to terminate the trip, the trip will be cancelled and no refund will be issued. If weather conditions are deemed to be too adverse by your guide, you may reschedule the trip without penalty or choose a full refund. We reserve the right to change start times and itineraries to give us the best possible chances for success based on weather and other conditions.
COVID CANCELLATIONS: If you receive a positive diagnosis up to five days prior to your trip or course, you may choose to reschedule your trip/course without penalty or accept a full refund. Positive COVID diagnoses at home, in the workplace, or exposure to COVID in the process of travel do not receive special treatment and are subject to the standard cancellation policy above.
TRIP INSURANCE: We strongly recommend the purchase of trip insurance to protect your climbing trip investment in the event of unusual circumstances such as injury or illness that prevent the start or completion of your climb/course. Trip insurance is available from many insurance providers, credit card companies, as well as specialized travel insurance companies such as Travel Guard.
WAIT LIST: If a course is full on the date you have requested, we will gladly add your name to our wait list.
GROUPS: Groups are welcome to register for any course we offer. We also custom design programs to meet your group’s needs; special group rates may apply.
FORMS: All participants are required to sign a RELEASE OF LIABILITY AND MEDICAL QUESTIONNAIRE. All forms must be signed by the participant or by a parent or legal guardian.